🔒 Privacy Policy

Last updated: February 2026

Expert Language Academy ("ELA," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our lesson booking platform.

1. Information We Collect

We collect the following types of information:

Account Information: Name, email address, nickname, and profile details you provide during registration
Authentication Data: Login credentials and social login information (Google, LINE) used to access your account
Lesson Data: Booking history, lesson preferences, teacher feedback, and learning progress
Communication Data: Microsoft Teams link for conducting lessons

2. How We Use Your Information

We use your information to:

Create and manage your student account
Facilitate lesson bookings between students and teachers
Send important notifications about your lessons (confirmations, reminders, cancellations)
Enable teachers to prepare for and conduct personalized lessons
Improve our services and user experience

3. Information Sharing

We share your information only in the following circumstances:

With Teachers: Your name, nickname, Teams link, and lesson preferences are shared with your assigned teachers
Service Providers: We use trusted third-party services for hosting, email delivery, and authentication
Legal Requirements: When required by law or to protect our rights and safety

We do not sell your personal information to third parties.

4. Data Security

We implement appropriate security measures to protect your personal information, including:

Encrypted data transmission (HTTPS)
Secure password storage
Regular security updates

5. Your Rights & Data Deletion

You have the right to:

Access and update your personal information through your profile settings
Opt out of non-essential communications

        Data Deletion Instructions:

        If you wish to completely delete your account and all associated personal data from our platform (including data provided via Facebook, Google, or LINE login), please send an email to support@ela-lessons.com with the subject line "Data Deletion Request." We will process your request and permanently remove your data within 7 business days.

6. Cookies and Tracking

We use essential cookies to maintain your login session and remember your language preferences. We do not use third-party tracking cookies for advertising purposes.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through our platform.

📧 Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us at:
support@ela-lessons.com